Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
I’m home right now . . . I’m just screening my calls. So just start talking and if you’re someone I want to speak to I’ll pick up the phone. Otherwise, well, what can I say?
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12. “Hello, you’ve reached the Customer Support department at [company name]. We are unable to take your call at the moment. We know your time is valuable so instead of placing you on hold, let us call you back! Please leave your name, phone number, the reason for your call, and two different times that are convenient for you to receive a call back from us. Thank you!” Get a better idea of your caller’s schedule by asking them for a few different times you can call back. Their time is important, too!
14. “Hello, you’ve reached [company]. If you’re looking for information on [X], please check out our [Facebook page, company website, etc.] If you want to know more about [Y], take a look at [Z page on our site, our YouTube channel, etc.] Still have more questions, or just want to hear our lovely voices? Leave your name and number, and we’ll return your call straight away.”
9. OK, so I followed all the instructions that came with the machine. I pressed all the necessary buttons. So… now what? I… am… so… confused. Could you please… beep.
From the main menu, select 2 to record and send a message directly to another CenturyLink mailbox without ringing their phone. Or, you can even record a message for someone in your household and send it to your own number. (Some limitations may apply depending upon customer phone facilities.) Enter the destination mailbox number or group number, then press # This is the phone number of the person you're sending to. If the person doesn't have CenturyLink voicemail, the system will tell you it can't deliver the message. Enter another destination mailbox number or group number, then press # or just press # Record your message after the tone, then press # Press # to send now, or press 1 to add a delivery option (e.g., 3 for Private, 2 for Urgent, 6 for delivery confirmation.) Shortcuts & time savers
Many messaging apps now offer the ability to send voice messages to contacts without having to make a phone call in the first place. Using this method, you're bypassing a phone call and voicemail entirely, but it serves the same purpose.
To change the number of times your phone rings before voicemail answers, please contact us and a representative will set your ring cycle.
Visual voicemail on a Skype for Business desktop phone, Skype for Business app, or the Lync client for Mac.
Listing Results Cell Phone Answering Greetings 19 Results Phone number Mobile phone Contact us Customer service
Sometimes, you need to step away from work and live a little! This is perfectly okay, but make sure you leave a well-recorded voicemail greeting to keep your customers happy and content. Read these two examples of professional vacation greetings.
Get sample voicemail messages if you are not sure what voicemail messages to put on your phone for listeners or callers as the welcome on your answering machine. Getting sample voicemail messages first before deciding on one, allow you also to pick the right one to suit your needs and reflect the impression you want to convey.
1. "Hi, you've reached [your name] at [your company]. I'm unavailable right now — probably helping [type of company] get [X results, e.g. ‘double their leads in 60 days,' ‘hire the best and brightest engineers,' ‘convert 40% more customers.'] Leave your name and number, and we'll discuss how your company can see similar results."
To set up your voicemail, call the access number from your welcome letter or try #55, *68, or *98. If you don't have a welcome letter, contact us to get your access number.
If you’re going to start with a common statement such as ‘Your call is important to us’ and the other statements you have heard, your prospects are going to walk away.
There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
To set up your voicemail, press #55 or *68 from your home phone or call the retrieval number you received with your welcome letter. Voice prompts will guide you through the rest of the steps.