(From my Japanese friend in Toronto) He-lo! This is Sa-to. If you leave message, I call you soon. If you leave *sexy* message, I call sooner!
For our virtual receptionists, answering the phone is a chance to show off our super-friendly stuff. A company’s greeting plays a key part in making an impeccable impression on a caller, and we love helping new clients craft greetings that wow! Without further ado, here are three Ruby-approved elements to use when answering the phone: A greeting.
.
By asking for information such as full patient name, date of birth, and phone number, you can increase your chances of being able to successfully return a call, even if the message is difficult to decipher.
For a medical office, call types may include billing, emergencies, appointments, cancellations, etc. 2. Determine How To Best Route Calls The best method of routing your medical office calls will depend on your office size and budget. If you have a small staff, setting up a standard voicemail greeting system may be a more practical approach. For a larger health organization with multiple departments, it makes more sense to route calls to their intended destinations by using an auto attendant. For example, “If you have a question about billing, press 1. If you’d like to schedule an appointment, press 2. If this is a medical emergency, press 0 for an operator.” If you want every caller or patient to experience a professional and compassionate call, you may consider working with a medical office answering service. You can forward calls to an answering service after business hours, on holidays, during overflow, or any other time you may need help answering calls. 3. Draft A Script
18. “Thanks for calling [Company name/your name]. We hope you’re enjoying the holiday season. We aren’t available at the moment due to our holiday hours. Leave your name, number and the reason for your call and we’ll get back to you ASAP! Thanks for calling.” Everyone deserves a break. Let your callers know although you might be enjoying one too, that their needs are important.
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
Joe and Serena Toro win the door prize for honesty. For several years after their youngest child went off to college, the Toro tape said: "You have reached the empty nest of Joe and Serena Toro. We can't take your call right now because we are celebrating our freedom. Please leave a message."
1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the caller for whatever information you need from them.
A dentist is similar to a doctor. Unlike a doctor, a dentist is going to get far more non-urgent calls as patients will want to know when they can pick up various orders, as well as to book follow-up appointments. The key here is prioritizing so the dentist can respond promptly to the patients who need emergency dental work and other urgent consultations.
When unable to answer the phone, a voicemail message can be important. Below are examples of what to say in a voicemail message. Whether recording the message for a personal phone or a business line, these ideas will help.
You can decide how many times your phone will ring before a call goes to voicemail (also known as a "ring cycle"). You should be asked by an agent when you first order voicemail. If you didn't get to set it when you ordered, or if you want to change your ring cycle, call us at 800-669-7676. Keypad commands
We no longer support this browser. For an optimal experience, we recommend updating your browser. Residential Small Business Internet Bundles TV Home Phone Fiber Internet Special Offers Moving? Accessories Business Internet Business TV Business Fiber Business Phone Business Bundles Contact Us Support Center Quick Bill Pay Manage Your Account Support Sign In Check For Deals At My Home Support Center Home phone Calling features Online CenturyLink voicemail user guide
Don’t rush. It’s important to speak slowly and clearly when leaving your next voicemail greeting. Have you ever called someone and the message sounds like one big word? Don’t be that guy. Pronounce your words and take pauses between your sentences
Standard greeting with phone number: "At the tone, please record your message to [phone number]."
-Hello. I’m sorry I didn’t answer your call. I’m just waiting for more important people to call. If I hear your message and deem you worthy of the title “important,” I will think about calling you back, but for now. Bye! -Beep-
These are just a few ideas to get the gears turning. These are simple examples, but don’t be afraid to show a little personality.
1. Hi this is [you name], I’m either away from my desk or on the phone, please leave your name and number along with a short message and I’ll be sure to get back to you.