Here are some tips from Holdcom's Client Relations team about voicemail messages for business:
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The basic rule of thumb is that callers should hear one of two things when they first connect with your voicemail — either an apology for not being able to answer the call or a “thank you” for having called. You can do both if you prefer, but keep it short and to the point.
“Hi, you’ve called [name] at [XYZ company]. I’m currently busy [hiking through a rainforest, exploring China, climbing Mount Peru etc.] and so I can’t take your call right now. I won’t be back in the office until [date] and I look forward to hearing from you then.
HI, you’ve reached (name). I’m so sorry I can’t pick up the call right now because I am standing right behind you. GOTCHA.
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One of the chief considerations in recording an answering machine greeting is your audience. Who will be listening to your answering machine or voicemail salutation? Is this a business line or a home phone line? Furthermore, just how much information do you want to give out to potential strangers, like telemarketers, who may be calling your home? Long answering machine greetings may be inconvenient for callers.
Thank you for calling [LinkedPhone]. Due to the current pandemic, our team members are working remotely and are available [Monday through Friday from 9am to 7pm Eastern Standard Time]. Please leave a message with your name, number, and how we can serve you. We will respond as promptly as possible. Thank you for your patience during this unprecedented time. Let’s get through this together. Stay safe and well.
Website: https://www.voicemail-greetings.com/000-selection-of-voicemail-greetings.html
Most people screen their phone calls and often avoid answering unknown numbers. If you’re applying for new positions, you should try to view each unexpected call as an exciting opportunity! In the event that you simply can’t pick up the phone, you’ll want a polished voicemail greeting to let the caller know they’ve reached the right person.
1. State Your Business Name. The first thing your callers should hear is the name of your business or organization. This assures them that they have dialed the right phone number and keeps them on the line.
When I was in my 20s, I had an answering machine with a 30 second outgoing message tape. I thought it would be fun to come up with all sorts of cute or funny messages for my friends to hear just before the beep. It got pretty elaborate sometimes, with celebrity impersonations and movie spoofs and other things. I didn't usually get many important phone calls anyway, so I didn't see any harm in being funny for the few people who did call.
4. Product-Focused. Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3.
Hi. This is David. I’ve shut the ringers off on my phones and taken a sedative. As soon as I finish this recording I’m going to bed indefinitely. When I wake up I’ll play my messages. Please leave one.
Audio files are optimized and delivered to you for the highest quality phone system playback.
Editor’s Note: The article is part of the blog series Grow Your Business brought to you by the marketing team at UniTel Voice, the virtual phone system priced and designed for startups and small business owners.
A voice mailbox is typically associated with a telephone number. When the number is called, and the line is busy or not answered, the caller hears an outgoing Greeting recorded by you and is given instructions for leaving a message.