There is no definitive answer here, but you should include one of the two at the beginning of your message based on what makes the most sense.
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Hi, you’ve reached (your name) office. Either I’m away from the desk or on another line. Please leave me a brief message with your name and contact number so I can call you back. If this is an emergency, call me on (your cell phone number).
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“Good morning. You’ve reached the voicemail of [your name]. Today is [date]. Please leave me a message with your name and contact information. Oh, and here’s my motivational quote of the day: [read quote].”
Last, make sure you keep this voicemail account up to date, especially if you have some kind of "out of office" message, telling people where you are. Michael Hyatt updates his voicemail message every day-- it may seem excessive, but it lets his callers know that he regularly checks his voicemail, cares about messages he receives, and is likely to get back to them.
Before you leave a message, I’d like to ask a question. How can someone keep a dork in suspense? Leave me a message and I’ll get back to you on that one.
For office or work purposes, formal greetings are appropriate. That doesn’t mean you need to sound tired or boring and speak in a flat voice. Why not try something different and get motivated by the following greetings?
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
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Your voicemail greeting on your business telephone system is the very first thing your business associates and clients will hear when calling your company. For the first time callers, probably your potential customers, you only got a chance to provide a great first impression that will be provided by your voicemail greeting message. For the ones who frequently call your company, you would want to make your voicemail greeting prompts as efficient as possible in order for you not to waste your client’s precious time in listening to your whole voicemail greetings every time they make a call.
5. Emergency Situation Voicemail Greeting. In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area.
Context does matter here. If the caller would reasonably expect you to answer the phone (such as if they were calling a store or other place of business), an apology for not being able to get to the phone makes the most sense.
5. Voicemail Greetings For Vacation. As mentioned above, alerting callers that they won’t be getting an immediate call back is of upmost importance for an entity’s reputation and a caller’s satisfaction.
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Keep callers on the phone with messages on hold. Make announcements while they’re waiting or being transferred.
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