Written by Aja Frost @ajavuu
The pet care service providers get calls from pet owners at odd hours or when they are busy attending to their chores. So, resorting to voicemail services is necessary for such businesses. Below is an excerpt from a voicemail for a pet service entity:
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8. Funny Voicemail Greetings. If we don't return your call, it means the machine did not work. I'm David's answering machine. What are you? Hi, this is John's answering machine.
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3. Hello. Oh hi, how are you? It has been so long. How have you been? We have to meet this weekend. How about I call you around… beep.
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1. If you are a burglar, then we’re probably at home cleaning our weapons right now and can’t come to the phone. Otherwise, we probably aren’t home and it’s safe to leave us a message.
Here, the ophthalmologist is not in a position to receive a call. However, he/she makes sure the patient’s need is addressed.
Before you leave a message, I’d like to ask a question. How can someone keep a dork in suspense? Leave me a message and I’ll get back to you on that one.
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Another great thing you can do in your voicemail messages is to leave a few spaces for your prospects to record their message, most of the prospects will do it because they know they will be reached out sooner given the situation of their need.
The business answering machine greeting you use should be fairly short and to the point, though you can use it as a way to demonstrate what your business has to offer. Your overall tone in the message should be professional and indicate to callers that though their call has been missed at that moment, they are important and you plan on contacting them as soon as possible. Within this, however, you should not indicate that you are talking to someone more important than the caller. Your business answering machine greeting should also be customized in any way you deem appropriate for your business and needs. Jotting down the greeting will prevent mistakes when recording it.
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Customer experience is today’s business battleground. At a time where it’s common for even the most established businesses to deliver poor service, incompetent support, and just outright bad communication, how do you stand out? As big companies fail in the customer experience department, doors open for small business owners and entrepreneurs to distinguish themselves.