Promote your business to the callers while they're on hold. Inform them of your range of products and services, their benefits and how they can help them. Or just re-enforce your branding with some pleasant background music.
8.) Bem-vindo ao Departamento de Serviços do John Doe. Infelizmente, todas as linhas estão ocupadas no momento. Por favor deixe uma mensagem após o sinal com seu nome e número de telefone. Vamos ligá-lo de volta o mais rápido possível. Te desejamos um bom dia.
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Information: Your business voicemail should provide all the information the caller needs. ...Validation: A great professional voicemail greeting should thank the caller for their call and apologize for missing it. ...Motivation: The aim of a professional voicemail is to keep the caller on the line long enough to listen to your message. ...
The general voicemail greeting is used as the default voicemail greeting if you don't set any other greeting type. Occasionally, during events like power outages, even if you've set another greeting, your personalized programming might be wiped out. Or you might simply forget to change the greeting after returning from vacation.
Below are some of the best clean funny answering machine (voicemail) messages! Want to know the best part? You can try using them in your answering machine or voice mailbox life.
Communicate the same information to a group of people at once. This feature only works with other CenturyLink voicemail users, so you'll need to ask the others in your group if they also have this service.
Even better, all these voicemail greetings are free and you can download the voicemail’s mp3 file! Business voicemail greeting samples. If you have a main business phone number that’s shared with the customers or publicly listed, you’ll want to make sure it has a professional voicemail message to greet callers.
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In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
When you create a voicemail message, the next thing you need to ensure is that your prospects are aware that they have reached the right person so no confusion takes place.
Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
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If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
"If you are a burglar, then we're at home cleaning our weapons and can't come to the phone. Otherwise, we probably aren't home and it's safe to leave us a message."
It makes sense to have an after-hours / weekend voicemail greeting for important teams at your business so that your clients feel confident that they will be taken care of. You may also suggest alternate resources like a help forum, knowledge base, or online chat to support customers while closed, if available.
As I mentioned above, some words like ‘can’t’ are often mispronounced by non-native speakers and it can sound like a swear word!
Before moving on to learning about voicemail message templates, let’s learn some tips to effectively take phone messages. Tips for Taking Phone Messages Effectively . Creating a phone message template is the first step in starting a good phone …