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4. Product-Focused. Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3.

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Here are 15 business voicemail greetings to keep your clients and boost your credibility: You have reached [your name] at [your company]. Thank you for calling. Please leave your name, number and a message, and I will get right back to you. You've reached [your name] at [your company]. I'm sorry, but I'm temporarily unavailable.
You have reached (Your Name) at (Your Business). I’m sorry that I wasn’t able to get to the phone. If you leave your name and number, I’ll return your call within one business day. .

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Whether it’s an out-of-stock product, a canceled event, or social media snafu, there are times when your business may see an influx of frustrated callers. While it is important to address their concerns head-on, you may not be able to answer each call as it’s received. Make sure you use best practices for dealing with angry customers, and that your voicemail greeting sets the appropriate tone. Avoid defensive language, validate their concerns, and keep them informed as to how you are handling the situation.
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For companies that are looking to replace their traditional Private Branch Exchange (PBX) system with a more cost-efficient and feature-rich phone system, one of the critical decisions they need to... Home Press | About | Contact | Advertise | Terms of Use | Privacy Policy Site Map
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The difference between writing a script and writing for print is that scripts must be written for the ear and written for effective delivery by voice talent. It must be written in a conversational tone. When you create a script that’s listenable, your callers will better understand your business.

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Using humor is appropriate in some situations, but humor should be avoided in situations including serious businesses where reputations could be damaged or people could become upset. Both funny and sincere examples are included for a variety of options. These answering machine messages are the type that most people leave. These can be used for non-business or personal phones. Hi, you've reached ___-____. Please leave a message and I'll get back with you soon. Thanks. You know what to do. Thanks for calling. Just leave a message and we’ll get back with you. We’re sorry we can’t answer the phone right now, but we would love to get back with you as soon as we can. Just let us know what we can help you with and leave a number for us to get back with you soon. You've reached the voice mail of ______. I'm either away from my phone or talking with someone else. Leave me a message and I'll be happy to return your call. Hi. I must be away from my phone at the moment. Please leave me a message. I'll get back to you. These business answering messages can be edited to fit any type of business. It is important to anticipate what your callers may want to know even if the callers are not able to get anyone on the phone. It's always a good idea to let callers know exactly when their calls may be returned and to list the operating hours.

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    5. Offering the Operator First. You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0.
    I think one of the most important things to include in a business answering machine message is the hours of operation. I've often called a local business during evening hours, hoping that someone might still be there to answer a question or take a message. If I get an answering machine, I always want to know when it would be best to call back. It could be that the business was still open at night, but no one could get to the phone. By including that information on the outgoing message, I'll know not to make any more after-hours calls. Smiling while speaking can make a business answering machine greeting sound pleasant. Jotting down the greeting will prevent mistakes when recording it.

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    8. Hi there. This is Joe speaking. I’m home right now, and in a moment I’ll have a decision to make. Leave your name and number and I’ll be thinking about it…

    Hi! I’m not here right now, I seem to have broken my tomatoes…You wouldn’t happen to have any tomato paste on you, would ya?
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    With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.

    “Hey! You’ve reached us here at [XYZ company]. All our team is currently out of the office for the holidays. We’ll be back to work on [date] well-fed and therefore eager to speak with you!
    Use the following short voicemail greetings to get to the point quickly and invite them to leave a message. 6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief …

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    In today’s world of digital messaging, email, and text messaging, your business answering machine message might be an afterthought. However, you’d be surprised how many people still prefer to use phones and speak to a person directly or leave a voicemail message that …

    Hello. You have reached [Name]. I apologize for not being able to answer your call at the moment. However, if you leave your name, number, and a short message, I’ll make sure to contact you when I return.
    Tone - select the right tone for your business brand. If your target market are young millennials, then the script would most likely include some slang words, be quite laid back and the script would be recorded in an energetic tone. If you primarily service the business market, then the script would be more articulate and recorded with a more professional tone.

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What happens here is when you apologize and sound genuine in your tone, your prospects would understand and leave their contact details for you to follow with them.

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Over 1,000 pre-licensed on hold music tracks available to complement your professional phone messages!

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Nothing drives me crazier than a business answering machine message that is way too long. If all of this information is available on a website, then the message should include a line like "For more information about our company, please visit (website URL)". I think the hours of operation, a few lines about the importance of my phone call, and then a prompt to wait for the recording tone should be enough. AnswerMan February 7, 2014

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