The information you provide in your business answering machine greeting can vary depending on your specific needs, though some basic information is common. You should indicate the business that has been reached, including a specific name if you have a personal business number or extension. If the message is for general use, you might indicate that you are unavailable, though a message for use after business hours can provide the caller with regular business hours. You should not, however, use any language that could be taken to indicate that you are busy with a task that is more important than your caller.
If the you haven't changed your personal greeting, a default system greeting will be played for callers. For example, "Please leave a message for John Smith. After the tone, please record your message. When you finish recording hang-up or press the pound key for more options."
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Communicate the same information to a group of people at once. This feature only works with other CenturyLink voicemail users, so you'll need to ask the others in your group if they also have this service.
7 Things to Include in a Voice-mail Message. 1. Identify the Voice. It is important to identify the person and department taking the call (just in case the caller gets transferred to the wrong department). This should be done by providing the department name as well as the person’s name answering the call. This also allows the caller to note
Doing this helps you understand what the prospects are looking for and what they are expecting from you which will in turn help you to cater to them better.
“Hey there! This is [name] at [XYZ company]. Thank you for calling. I can’t take your call right now but if you leave your name, contact info and reason for calling, I’ll call you back right away. Take care and speak with you soon!”
Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
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Many busy businesses utilize auto attendant greetings to make a great first impression, however, if your business relies on the personal touch of a live receptionist, it is important to have a plan in place when that position is unstaffed. Make sure your voicemail greeting contains the useful information that your receptionist would normally provide. This could include: location & directions, office hours, website URL, or social media info, as well as any pertinent company information.
In this case, the agent shows concern for the customer and wants to serve him in the best possible manner. The agent is also polite and courteous.
Your call is important to us and we will get back to you as soon as possible. Please leave your full name, contact details, phone number, and availability after the beep and we will call you back straight away. Thank you!”
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I think one of the most important things to include in a business answering machine message is the hours of operation. I've often called a local business during evening hours, hoping that someone might still be there to answer a question or take a message. If I get an answering machine, I always want to know when it would be best to call back. It could be that the business was still open at night, but no one could get to the phone. By including that information on the outgoing message, I'll know not to make any more after-hours calls. Smiling while speaking can make a business answering machine greeting sound pleasant. Jotting down the greeting will prevent mistakes when recording it.
Business Intro – quick intro announcement heard by the caller before they speak with a business representative. Usually quite short and welcoming, introducing the business to the caller.