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There are three parts to a perfect on hold message: the script, the speaking tone and the written tone. And of course, there is also the music, which plays a big part in representing your business brand.
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With music and messaging that appeals to your target market, you will captivate your audience. Your Message On Hold program can be more than a time filler for callers waiting, it can be an informative, entertaining, and educational tool. With the right content, callers will not only stay on hold, but will have an emotional reaction to your message.
Hearing this message, the following things would have happened to your prospects: They would realize that they have reached the right person so no doubts of confusionThey would understand why the person isn’t available to take the callThere is a confirmation that the minute the person is available they will cater to the prospect which is why the prospects will actually leave their contact details
Next, tell him the name of the company you work at. Something along the lines of, "John this is Mark at Pinnacle."
Who is the message for? What is the caller's phone number? and; What is the message? Group Practice. Together, let's listen to this phone message for the information above. tires.mp3. Can you answer each of the questions above? Let's listen again, and this time write down the information on the message form your teacher gave you.
Hello, you've reached Jim and Sonya. We can't pick up the phone right now, because we're doing something we really enjoy. ...Hi. I'm probably home, I'm just avoiding someone I don't like. ...Hi. ...Hello! ...A is for academics, B is for beer. ...Hi. ...Hi! ...This is not an answering machine - this is a telepathic thought-recording device. ...Hello, you are talking to a machine. ...
Need inspiration for creative answering machine greeting? Take a look at these original greetings that will make your friends and family call again and again.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
4. Vacation Day Voicemail Greeting. If your business is off for a holiday, it's a common courtesy to update your voicemail to acknowledge the closure. Mention the closure in the beginning of the message, convey when your business is reopening, and don't forget to wish the callers a happy holiday if the occasion calls for it.
5. Road side cafe; you kill them and we’ll cook them. Leave your order and we’ll get back.
You might call this one Current Events Run Wild: "Hey, this is Sally. I can't come to the phone right now. Kato and I are at McDonald's."
In the case that your business is closed due to an emergency, it's only worth it to go into detail if the problem is affecting everyone in the area. Otherwise, stick to your Company Wide Voicemail Greeting, but remove the stated hours and tell callers that you're currently closed. Thank you for calling Cutlass Technology. Our store is currently closed. Please leave your name and phone number so that someone from our team can follow up with you. For more information, please visit www.cutlasstechnology.com
You’re growing tired. Your eyelids are getting heavy. You feel very sleepy now. You are gradually losing your willpower and your ability to resist suggestions. When you hear the tone you will feel helplessly compelled to leave your name, number, and a message.
2. "Hi, you've reached [name] at [company]. If you need a quick response, please shoot me an email at [insert email address] and I'll be in touch by EOD tomorrow.
3. Department Wide Voicemail Greeting. This voicemail greeting should list the name of the department, the hours of operation or the whereabouts of your personnel, the protocol for following up with the customer, and another way to get in touch with the department.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."